Privacy Policy

Sole Works, LLC is a mobile foot care practice based in Boise, Idaho, serving clients in Boise, Meridian, Eagle, Star, and Kuna. We understand that foot care is personal, and we treat every detail of your information with the discretion and respect it deserves. This policy describes our practices in plain language.

To schedule and provide care, we may collect your name, phone number, email address, mailing or service address, and details you share about your foot health, mobility, and relevant medical history (such as diabetes status or medications that affect foot care). When you visit this website, we may also collect standard technical information like your browser type and the pages you view.

We never request sensitive identifiers such as Social Security numbers through this website, and we recommend you never include them in any form or email message.

We use the information you provide to:

• Schedule, confirm, and reschedule your foot care appointments;
• Understand your needs so each visit is safe, appropriate, and tailored to you;
• Communicate with you about your care, follow-ups, and reminders;
• Coordinate with family members or caregivers only at your direction;
• Maintain accurate clinical notes as part of your care record;
• Respond to your questions and provide customer support.

We do not sell your information. We share it only when necessary to provide your care — for example with a referring physician at your request, or with a billing or scheduling tool that supports our practice under appropriate safeguards. We may disclose information when required by law, such as in response to a valid legal process, or to protect the health and safety of you or others.

We use reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access. Clinical notes are kept securely, and access is limited to Erica Machigashira, MSN, RN, CFCS, Proprietor & CEO and any party you authorize. While no system is perfectly secure, we continuously review our practices to keep your information safe.

You may choose what to share with us. You can request a copy of the information we hold about you, ask us to correct anything that is inaccurate, or ask us to limit how we use it. To make any of these requests, contact us at soleworksllc@gmail.com or (208) 761-3499.

You may also decline to provide certain information, though that may limit our ability to provide the most appropriate care.

This website may use minimal cookies and analytics to understand how visitors use it and to improve your experience. You can control cookies through your browser settings. For details, please see our Cookie Policy.

Our services are not directed to children, and we do not knowingly collect information from minors through this website. If you believe a child has shared information with us, please contact us so we can remove it.

We may update this policy from time to time. We will note the "last updated" date above and, for material changes, bring them to your attention where practical. Your continued use of our services after a change indicates your acceptance of the updated policy.

For any privacy questions, reach out to Erica Machigashira, MSN, RN, CFCS, Proprietor & CEO: soleworksllc@gmail.com or (208) 761-3499. Mail may be sent to 7630 W Cherrywood DR, Boise, ID 83704. See also our Terms of Service and Accessibility Statement.